Shipping policy
Orders are generally processed and shipped within 4 days of receipt.
1. Delivery
We send all our packages to your home with Swiss Post. The PostPac Priority delivers the mail on the following working day, and the PostPac Economy within two working days after dispatch.
'We also deliver to Germany and Austria. We ask you to take the corresponding import costs into account.'
2. Shipping Costs - Switzerland
"Our prices are transparent, as we charge you the following rates for our fast delivery, depending on the weight of your order:"
PostPac Economy:
- Envelope A-Post (up to 100g): CHF 1.20
- Envelope A-Post (up to 500g): CHF 3.70
- Packages up to 2 kg CHF 8.00
- Packages up to 10 kg CHF 11.00
- Packages up to 30 kg CHF 20.00
PostPac Priority:
- Envelope B-Post (up to 100g): CHF 1.00
- Envelope B-Post (up to 500g): CHF 3.40
- Packages up to 2 kg CHF 10.00
- Packages up to 10 kg CHF 13.00
- Packages up to 30 kg CHF 22.00
2. Shipping Costs - Europe
Deliveries within Europe are shipped from Germany. The following shipping costs apply:
Germany
- Envelope: EUR 2.00
- Shipping - incl. tracking & incl. insurance up to 1kg: EUR 4.44
- Shipping - incl. tracking & incl. insurance up to 2kg: EUR 5.46
- Shipping - incl. tracking & incl. insurance up to 10kg: EUR 6.22
- Shipping - incl. tracking & incl. insurance up to 31.5kg: EUR 7.13
Belgium
- Envelope: EUR 3.70
- Shipping - incl. tracking & without insurance (at your own risk) up to 0.5kg: EUR 8.09
- Shipping - incl. tracking & without insurance (at your own risk) up to 1kg: EUR 10.19
- Shipping - incl. tracking & incl. insurance up to 31.5kg: EUR 10.67
France
- Envelope: EUR 3.70
- Shipping - incl. tracking & without insurance (at your own risk) up to 0.5kg: EUR 8.09
- Shipping - incl. tracking & without insurance (at your own risk) up to 1kg: EUR 10.19
- Shipping - incl. tracking & incl. insurance up to 31.5kg: EUR 14.74
Italy
- Envelope: EUR 3.70
- Shipping - incl. tracking & without insurance (at your own risk) up to 0.5kg: EUR 8.98
- Shipping - incl. tracking & without insurance (at your own risk) up to 1kg: EUR 12.18
- Shipping - incl. tracking & incl. insurance up to 31.5kg: EUR 15.28
Luxemburg
- Envelope: EUR 3.70
- Shipping - incl. tracking & without insurance (at your own risk) up to 0.5kg: EUR 8.09
- Shipping - incl. tracking & without insurance (at your own risk) up to 1kg: EUR 10.19
- Shipping - incl. tracking & incl. insurance up to 31.5kg: EUR 15.90
Netherlands
- Envelope: EUR 3.70
- Shipping - incl. tracking & without insurance (at your own risk) up to 0.5kg: EUR 8.09
- Shipping - incl. tracking & without insurance (at your own risk) up to 1kg: EUR 10.19
- Shipping - incl. tracking & incl. insurance up to 31.5kg: EUR 10.47
Austria
- Envelope: EUR 3.70
- Shipping - incl. tracking & without insurance (at your own risk) up to 0.5kg: EUR 8.09
- Shipping - incl. tracking & without insurance (at your own risk) up to 1kg: EUR 10.19
- Shipping - incl. tracking & incl. insurance up to 31.5kg: EUR 11.14
Great Britain
- Envelope: EUR 3.70
- Shipping – incl. tracking & without insurance (at your own risk) up to 0.5 kg: EUR 11.48
- Shipping – incl. tracking & without insurance (at your own risk) from 0.5 kg to 1 kg: EUR 14.68
- Shipping – incl. tracking & incl. insurance up to 1 kg: EUR 17.07
- Shipping – incl. tracking & incl. insurance up to 2 kg: EUR 17.82
- Shipping – incl. tracking & incl. insurance up to 3 kg: EUR 18.57
- Shipping – incl. tracking & incl. insurance up to 4 kg: EUR 19.32
- Shipping – incl. tracking & incl. insurance up to 5 kg: EUR 20.07
- Shipping – incl. tracking & incl. insurance up to 6 kg: EUR 20.82
- Shipping – incl. tracking & incl. insurance up to 7 kg: EUR 21.57
- Shipping – incl. tracking & incl. insurance up to 8 kg: EUR 22.32
- Shipping – incl. tracking & incl. insurance up to 9 kg: EUR 23.07
- Shipping – incl. tracking & incl. insurance up to 10 kg: EUR 23.82
- Shipping – incl. tracking & incl. insurance up to 11 kg: EUR 24.57
- Shipping – incl. tracking & incl. insurance up to 12 kg: EUR 25.32
- Shipping – incl. tracking & incl. insurance up to 13 kg: EUR 26.07
- Shipping – incl. tracking & incl. insurance up to 14 kg: EUR 26.82
- Shipping – incl. tracking & incl. insurance up to 15 kg: EUR 27.57
- Shipping – incl. tracking & incl. insurance up to 16 kg: EUR 28.32
- Shipping – incl. tracking & incl. insurance up to 17 kg: EUR 29.07
- Shipping – incl. tracking & incl. insurance up to 18 kg: EUR 29.82
- Shipping – incl. tracking & incl. insurance up to 19 kg: EUR 30.57
- Shipping – incl. tracking & incl. insurance up to 20 kg: EUR 31.32
- Shipping – incl. tracking & incl. insurance up to 21 kg: EUR 32.07
- Shipping – incl. tracking & incl. insurance up to 22 kg: EUR 32.82
- Shipping – incl. tracking & incl. insurance up to 23 kg: EUR 33.57
- Shipping – incl. tracking & incl. insurance up to 24 kg: EUR 34.32
- Shipping – incl. tracking & incl. insurance up to 25 kg: EUR 35.07
- Shipping – incl. tracking & incl. insurance up to 26 kg: EUR 35.82
- Shipping – incl. tracking & incl. insurance up to 27 kg: EUR 36.57
- Shipping – incl. tracking & incl. insurance up to 28 kg: EUR 37.32
- Shipping – incl. tracking & incl. insurance up to 29 kg: EUR 38.07
- Shipping – incl. tracking & incl. insurance up to 30 kg: EUR 38.82
- Shipping – incl. tracking & incl. insurance up to 31 kg: EUR 39.57
- Shipping – incl. tracking & incl. insurance up to 31.5 kg: EUR 39.95
Denmark, Monaco, Poland & Czech Republic
- Envelope: EUR 3.70
- Shipping - incl. tracking & without insurance (at your own risk) up to 0.5kg: EUR 8.09
- Shipping - incl. tracking & without insurance (at your own risk) from 0.5kg to 1kg: EUR 10.19
- Shipping - incl. tracking & incl. insurance up to 1kg: EUR 14.09
- Shipping - incl. tracking & incl. insurance up to 2kg: EUR 14.63
- Shipping - incl. tracking & incl. insurance up to 3kg: EUR 15.17
- Shipping - incl. tracking & incl. insurance up to 4kg: EUR 15.71
- Shipping - incl. tracking & incl. insurance up to 5kg: EUR 16.25
- Shipping - incl. tracking & incl. insurance up to 6kg: EUR 16.79
- Shipping - incl. tracking & incl. insurance up to 7kg: EUR 17.33
- Shipping - incl. tracking & incl. insurance up to 8kg: EUR 17.87
- Shipping - incl. tracking & incl. insurance up to 9kg: EUR 18.41
- Shipping - incl. tracking & incl. insurance up to 10kg: EUR 18.95
- Shipping - incl. tracking & incl. insurance up to 11kg: EUR 19.49
- Shipping - incl. tracking & incl. insurance up to 12kg: EUR 20.03
- Shipping - incl. tracking & incl. insurance up to 13kg: EUR 20.57
- Shipping - incl. tracking & incl. insurance up to 14kg: EUR 21.11
- Shipping - incl. tracking & incl. insurance up to 15kg: EUR 21.65
- Shipping - incl. tracking & incl. insurance up to 16kg: EUR 22.19
- Shipping - incl. tracking & incl. insurance up to 17kg: EUR 22.73
- Shipping - incl. tracking & incl. insurance up to 18kg: EUR 23.27
- Shipping - incl. tracking & incl. insurance up to 19kg: EUR 23.81
- Shipping - incl. tracking & incl. insurance up to 20kg: EUR 24.35
- Shipping - incl. tracking & incl. insurance up to 21kg: EUR 24.89
- Shipping - incl. tracking & incl. insurance up to 22kg: EUR 25.43
- Shipping - incl. tracking & incl. insurance up to 23kg: EUR 25.97
- Shipping - incl. tracking & incl. insurance up to 24kg: EUR 26.51
- Shipping - incl. tracking & incl. insurance up to 25kg: EUR 27.05
- Shipping - incl. tracking & incl. insurance up to 26kg: EUR 27.59
- Shipping - incl. tracking & incl. insurance up to 27kg: EUR 28.13
- Shipping - incl. tracking & incl. insurance up to 28kg: EUR 28.67
- Shipping - incl. tracking & incl. insurance up to 29kg: EUR 29.21
- Shipping - incl. tracking & incl. insurance up to 30kg: EUR 29.75
- Shipping - incl. tracking & incl. insurance up to 31kg: EUR 30.29
- Shipping - incl. tracking & incl. insurance up to 31.5kg: EUR 30.56
Andorra, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City
- Envelope: EUR 3.70
- Shipping - incl. tracking & without insurance (at your own risk) up to 0.5kg: EUR 8.98
- Shipping - incl. tracking & without insurance (at your own risk) from 0.5kg to 1kg: EUR 12.18
- Shipping - incl. tracking & incl. insurance up to 1kg: EUR 14.57
- Shipping - incl. tracking & incl. insurance up to 2kg: EUR 15.32
- Shipping - incl. tracking & incl. insurance up to 3kg: EUR 16.07
- Shipping - incl. tracking & incl. insurance up to 4kg: EUR 16.82
- Shipping - incl. tracking & incl. insurance up to 5kg: EUR 17.57
- Shipping - incl. tracking & incl. insurance up to 6kg: EUR 18.32
- Shipping - incl. tracking & incl. insurance up to 7kg: EUR 19.07
- Shipping - incl. tracking & incl. insurance up to 8kg: EUR 19.82
- Shipping - incl. tracking & incl. insurance up to 9kg: EUR 20.57
- Shipping - incl. tracking & incl. insurance up to 10kg: EUR 21.32
- Shipping - incl. tracking & incl. insurance up to 11kg: EUR 22.07
- Shipping - incl. tracking & incl. insurance up to 12kg: EUR 22.82
- Shipping - incl. tracking & incl. insurance up to 13kg: EUR 23.57
- Shipping - incl. tracking & incl. insurance up to 14kg: EUR 24.32
- Shipping - incl. tracking & incl. insurance up to 15kg: EUR 25.07
- Shipping - incl. tracking & incl. insurance up to 16kg: EUR 25.82
- Shipping - incl. tracking & incl. insurance up to 17kg: EUR 26.57
- Shipping - incl. tracking & incl. insurance up to 18kg: EUR 27.32
- Shipping - incl. tracking & incl. insurance up to 19kg: EUR 28.07
- Shipping - incl. tracking & incl. insurance up to 20kg: EUR 28.82
- Shipping - incl. tracking & incl. insurance up to 21kg: EUR 29.57
- Shipping - incl. tracking & incl. insurance up to 22kg: EUR 30.32
- Shipping - incl. tracking & incl. insurance up to 23kg: EUR 31.07
- Shipping - incl. tracking & incl. insurance up to 24kg: EUR 31.82
- Shipping - incl. tracking & incl. insurance up to 25kg: EUR 32.57
- Shipping - incl. tracking & incl. insurance up to 26kg: EUR 33.32
- Shipping - incl. tracking & incl. insurance up to 27kg: EUR 34.07
- Shipping - incl. tracking & incl. insurance up to 28kg: EUR 34.82
- Shipping - incl. tracking & incl. insurance up to 29kg: EUR 35.57
- Shipping - incl. tracking & incl. insurance up to 30kg: EUR 36.32
- Shipping - incl. tracking & incl. insurance up to 31kg: EUR 37.07
- Shipping - incl. tracking & incl. insurance up to 31.5kg: EUR 37.45
Albania, Bosnia and Herzegovina, Iceland, Macedonia, Republic of Moldova, Montenegro, Norway, Serbia, Ukraine, Belarus
- Envelope: EUR 6.20
- Shipping – incl. tracking & without insurance (at your own risk) up to 0.5 kg: EUR 14.11
- Shipping – incl. tracking & without insurance (at your own risk) from 0.5 kg to 1 kg: EUR 19.41
- Shipping – incl. tracking & incl. insurance up to 1 kg: EUR 21.93
- Shipping – incl. tracking & incl. insurance up to 2 kg: EUR 23.96
- Shipping – incl. tracking & incl. insurance up to 3 kg: EUR 25.99
- Shipping – incl. tracking & incl. insurance up to 4 kg: EUR 28.02
- Shipping – incl. tracking & incl. insurance up to 5 kg: EUR 30.05
- Shipping – incl. tracking & incl. insurance up to 6 kg: EUR 32.08
- Shipping – incl. tracking & incl. insurance up to 7 kg: EUR 34.11
- Shipping – incl. tracking & incl. insurance up to 8 kg: EUR 36.14
- Shipping – incl. tracking & incl. insurance up to 9 kg: EUR 38.17
- Shipping – incl. tracking & incl. insurance up to 10 kg: EUR 40.20
- Shipping – incl. tracking & incl. insurance up to 11 kg: EUR 42.23
- Shipping – incl. tracking & incl. insurance up to 12 kg: EUR 44.26
- Shipping – incl. tracking & incl. insurance up to 13 kg: EUR 46.29
- Shipping – incl. tracking & incl. insurance up to 14 kg: EUR 48.32
- Shipping – incl. tracking & incl. insurance up to 15 kg: EUR 50.35
- Shipping – incl. tracking & incl. insurance up to 16 kg: EUR 52.38
- Shipping – incl. tracking & incl. insurance up to 17 kg: EUR 54.41
- Shipping – incl. tracking & incl. insurance up to 18 kg: EUR 56.44
- Shipping – incl. tracking & incl. insurance up to 19 kg: EUR 58.47
- Shipping – incl. tracking & incl. insurance up to 20 kg: EUR 60.50
- Shipping – incl. tracking & incl. insurance up to 21 kg: EUR 62.53
- Shipping – incl. tracking & incl. insurance up to 22 kg: EUR 64.56
- Shipping – incl. tracking & incl. insurance up to 23 kg: EUR 66.59
- Shipping – incl. tracking & incl. insurance up to 24 kg: EUR 68.62
- Shipping – incl. tracking & incl. insurance up to 25 kg: EUR 70.65
- Shipping – incl. tracking & incl. insurance up to 26 kg: EUR 72.68
- Shipping – incl. tracking & incl. insurance up to 27 kg: EUR 74.71
- Shipping – incl. tracking & incl. insurance up to 28 kg: EUR 76.74
- Shipping – incl. tracking & incl. insurance up to 29 kg: EUR 78.77
- Shipping – incl. tracking & incl. insurance up to 30 kg: EUR 80.80
- Shipping – incl. tracking & incl. insurance up to 31 kg: EUR 82.83
- Shipping – incl. tracking & incl. insurance up to 31.5 kg: EUR 83.85
Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus
- Envelope: EUR 3.70
- Shipping - incl. tracking & without insurance (at your own risk) up to 0.5kg: EUR 9.69
- Shipping - incl. tracking & without insurance (at your own risk) from 0.5kg to 1kg: EUR 13.39
- Shipping - incl. tracking & incl. insurance up to 1kg: EUR 14.99
- Shipping - incl. tracking & incl. insurance up to 2kg: EUR 15.89
- Shipping - incl. tracking & incl. insurance up to 3kg: EUR 16.79
- Shipping - incl. tracking & incl. insurance up to 4kg: EUR 17.69
- Shipping - incl. tracking & incl. insurance up to 5kg: EUR 18.59
- Shipping - incl. tracking & incl. insurance up to 6kg: EUR 19.49
- Shipping - incl. tracking & incl. insurance up to 7kg: EUR 20.39
- Shipping - incl. tracking & incl. insurance up to 8kg: EUR 21.29
- Shipping - incl. tracking & incl. insurance up to 9kg: EUR 22.19
- Shipping - incl. tracking & incl. insurance up to 10kg: EUR 23.09
- Shipping - incl. tracking & incl. insurance up to 11kg: EUR 23.99
- Shipping - incl. tracking & incl. insurance up to 12kg: EUR 24.89
- Shipping - incl. tracking & incl. insurance up to 13kg: EUR 25.79
- Shipping - incl. tracking & incl. insurance up to 14kg: EUR 26.69
- Shipping - incl. tracking & incl. insurance up to 15kg: EUR 27.59
- Shipping - incl. tracking & incl. insurance up to 16kg: EUR 28.49
- Shipping - incl. tracking & incl. insurance up to 17kg: EUR 29.39
- Shipping - incl. tracking & incl. insurance up to 18kg: EUR 30.29
- Shipping - incl. tracking & incl. insurance up to 19kg: EUR 31.19
- Shipping - incl. tracking & incl. insurance up to 20kg: EUR 32.09
- Shipping - incl. tracking & incl. insurance up to 21kg: EUR 32.99
- Shipping - incl. tracking & incl. insurance up to 22kg: EUR 33.89
- Shipping - incl. tracking & incl. insurance up to 23kg: EUR 34.79
- Shipping - incl. tracking & incl. insurance up to 24kg: EUR 35.69
- Shipping - incl. tracking & incl. insurance up to 25kg: EUR 36.59
- Shipping - incl. tracking & incl. insurance up to 26kg: EUR 37.49
- Shipping - incl. tracking & incl. insurance up to 27kg: EUR 38.39
- Shipping - incl. tracking & incl. insurance up to 28kg: EUR 39.29
- Shipping - incl. tracking & incl. insurance up to 29kg: EUR 40.19
- Shipping - incl. tracking & incl. insurance up to 30kg: EUR 41.09
- Shipping - incl. tracking & incl. insurance up to 31kg: EUR 41.99
- Shipping - incl. tracking & incl. insurance up to 31.5kg: EUR 42.44
Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey
- Envelope: EUR 6.20
- Shipping – incl. tracking & without insurance (at your own risk) up to 0.5 kg: EUR 13.34
- Shipping – incl. tracking & without insurance (at your own risk) from 0.5 kg to 1 kg: EUR 17.54
- Shipping – incl. tracking & incl. insurance up to 1 kg: EUR 35.39
- Shipping – incl. tracking & incl. insurance up to 2 kg: EUR 39.04
- Shipping – incl. tracking & incl. insurance up to 3 kg: EUR 42.69
- Shipping – incl. tracking & incl. insurance up to 4 kg: EUR 46.34
- Shipping – incl. tracking & incl. insurance up to 5 kg: EUR 49.99
- Shipping – incl. tracking & incl. insurance up to 6 kg: EUR 53.64
- Shipping – incl. tracking & incl. insurance up to 7 kg: EUR 57.29
- Shipping – incl. tracking & incl. insurance up to 8 kg: EUR 60.99
- Shipping – incl. tracking & incl. insurance up to 9 kg: EUR 64.59
- Shipping – incl. tracking & incl. insurance up to 10 kg: EUR 68.24
- Shipping – incl. tracking & incl. insurance up to 11 kg: EUR 71.89
- Shipping – incl. tracking & incl. insurance up to 12 kg: EUR 75.54
- Shipping – incl. tracking & incl. insurance up to 13 kg: EUR 79.19
- Shipping – incl. tracking & incl. insurance up to 14 kg: EUR 82.84
- Shipping – incl. tracking & incl. insurance up to 15 kg: EUR 86.49
- Shipping – incl. tracking & incl. insurance up to 16 kg: EUR 90.14
- Shipping – incl. tracking & incl. insurance up to 17 kg: EUR 93.79
- Shipping – incl. tracking & incl. insurance up to 18 kg: EUR 97.44
- Shipping – incl. tracking & incl. insurance up to 19 kg: EUR 101.09
- Shipping – incl. tracking & incl. insurance up to 20 kg: EUR 104.74
- Shipping – incl. tracking & incl. insurance up to 21 kg: EUR 108.39
- Shipping – incl. tracking & incl. insurance up to 22 kg: EUR 112.04
- Shipping – incl. tracking & incl. insurance up to 23 kg: EUR 115.69
- Shipping – incl. tracking & incl. insurance up to 24 kg: EUR 119.34
- Shipping – incl. tracking & incl. insurance up to 25 kg: EUR 122.99
- Shipping – incl. tracking & incl. insurance up to 26 kg: EUR 126.64
- Shipping – incl. tracking & incl. insurance up to 27 kg: EUR 130.29
- Shipping – incl. tracking & incl. insurance up to 28 kg: EUR 133.94
- Shipping – incl. tracking & incl. insurance up to 29 kg: EUR 137.59
- Shipping – incl. tracking & incl. insurance up to 30 kg: EUR 141.24
- Shipping – incl. tracking & incl. insurance up to 31 kg: EUR 144.89
- Shipping – incl. tracking & incl. insurance up to 31.5 kg: EUR 146.72
3. Shipping materials
We want to use as little additional material as possible with our online shop and shipping to you. For this reason, we try to recycle as many materials as we receive from our suppliers. This means that you may have recycled packaging material in your package. We believe it is still better to reuse this than to consume new, plastic-free material. Unfortunately, it is not yet possible to completely avoid additional material and plastic packaging. However, we are constantly reviewing new packaging materials to be able to completely eliminate additional plastic packaging as soon as possible. When packing, we make sure to pack the ordered items as well as possible so that they arrive safely to you. If something should still break, please report it to us immediately via email at: info@fodcorner.com
4. Receive shipment
Since we primarily ship food items, we are concerned that our packages arrive at your location as quickly as possible. You will receive a confirmation email from us with the tracking number of your package upon shipping. From the moment the delivery attempt is made by post, you are responsible for promptly receiving your package. Please plan your order so that you can accept the package. Packages that are not picked up at the post office or are not picked up in time will be returned to us, but we will still have to charge you for the costs.
5. Complaint
Please check our delivery to you immediately and report any missing or damaged products to us by email within 2 days at: info@fodcorner.com
6. Exchange/Return
"Since our products are perishable consumer goods, we unfortunately cannot grant you a right of exchange."
7. Payment
If you have chosen to pay via Paypal, credit card, or instant transfer, you don't need to worry about anything after placing your order. You will only receive an invoice for checking the products sent in the package.