Terms of service


  1. Scope
  2. Conclusion of contract
  3. Prices and terms of payment
  4. Delivery and shipping conditions
  5. Liability for defects
  6. Redemption of campaign vouchers
  7. Applicable law, place of jurisdiction


1.1 These terms and conditions of Rocket Distributor GmbH (hereinafter "seller") apply to all contracts that a consumer or entrepreneur (hereinafter "customer") concludes with the seller with regard to the goods and / or services presented by the seller in his online shop. The inclusion of the customer's own conditions is hereby rejected, unless otherwise agreed.

1.2 A consumer within the meaning of these general terms and conditions is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity. An entrepreneur in the sense of these General Terms and Conditions is any natural or legal person or a legal partnership who, when concluding a legal transaction, is exercising their independent professional or commercial activity.


2.1 The product descriptions contained in the seller's online shop do not represent binding offers on the part of the seller, but serve to submit a binding offer by the customer.

2.2 The customer can submit the offer using the online order form the seller's online shop. After entering his personal data, the customer submits a legally binding contract offer for the goods and / or services contained in the shopping cart by clicking the button that concludes the ordering process.

2.3 The seller can accept the customer's offer within five days,

  • by sending the customer a written order confirmation or an order confirmation in text form (fax or email), whereby the customer's receipt of the order confirmation is decisive, or
  • by delivering the ordered goods to the customer, whereby the customer's receipt of the goods is decisive, or
  • by asking the customer to pay after placing his order.

If there are several of the aforementioned alternatives, the contract is concluded at the time at which one of the aforementioned alternatives occurs first. If the seller does not accept the customer's offer within the mentioned period, this is deemed to be a rejection of the offer, with the result that the customer is no longer bound by his declaration of intent.

2.4 The period for accepting the offer begins on the day after the offer is sent by the customer and ends at the end of the fifth day following the sending of the offer.

2.5 When submitting an offer via the seller's online order form, the contract text is saved by the seller and sent to the customer in text form (e.g. e-mail, fax or letter) after submitting his order along with the present terms and conditions. In addition, the text of the contract is archived on the seller's website and can be accessed free of charge by the customer via his password-protected customer account by entering the corresponding login data, provided that the customer has created a customer account in the seller's online shop before sending his order.

2.6 Before the binding submission of the order via the seller's online order form, the customer can continuously correct his entries using the usual keyboard and mouse functions. In addition, all entries are displayed again in a confirmation window before the binding submission of the order and can also be corrected there using the usual keyboard and mouse functions.

2.7 To enter the contract you can use German or English as your prefered language.

2.8 The order processing and contact take place via email and automated order processing. The customer must ensure that the e-mail address provided by him for processing the order is correct so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by the seller or third parties commissioned by the seller to process the order can be delivered.


3.1 The prices quoted by the seller do not include statutory VAT. Any additional delivery and shipping costs that may arise are specified separately in the respective product description.

3.2 Various payment options are available to the customer, which are specified in the seller's online shop.

3.3 If pre-payment has been agreed, payment is due immediately after the conclusion of the contract.


4.1 The delivery of goods takes place regularly on the dispatch route and to the delivery address specified by the customer. When processing the transaction, the delivery address given in the seller's order processing is decisive. Deviating from this, when choosing the PayPal payment method, the delivery address stored by the customer at PayPal at the time of payment is decisive.

4.2 If the transport company sends the goods back to the seller because delivery to the customer was not possible, the customer bears the costs for the unsuccessful shipment.

4.3 In principle, the risk of accidental loss and accidental deterioration of the goods sold is transferred when the goods are dispatched or handed over to the appointed transport person.

4.4 Pickup is not possible for logistical reasons.


The statutory liability for defects applies.


6.1 Vouchers that are issued free of charge by the seller as part of promotions with a certain period of validity and that cannot be purchased by the customer (hereinafter "promotional vouchers") can only be redeemed in the seller's online shop and only within the specified period.

6.2 Individual products can be excluded from the voucher campaign, provided that a corresponding restriction results from the content of the campaign voucher.

6.3 Promotional vouchers can only be redeemed before the order process has been completed. Subsequent billing is not possible.

6.4 Only one campaign voucher can be redeemed per order.

6.5 The value of the goods must be at least equal to the amount of the campaign voucher. Any remaining credit will not be refunded by the seller.

6.6 If the value of the campaign voucher is insufficient to cover the order, one of the other payment methods offered by the seller can be selected to settle the difference.

6.7 The credit of a campaign voucher is neither paid out in cash nor is interest paid.

6.8 The campaign voucher will not be reimbursed if the customer returns the goods paid for in full or in part with the campaign voucher within the scope of his contractual right of withdrawal, provided that such has been agreed.

6.9 The campaign voucher is transferable. The seller can pay the respective owner who redeems the promotional voucher in the seller's online shop with a discharging effect. This does not apply if the seller has knowledge or grossly negligent ignorance of the non-authorization, legal incapacity or lack of authorization of the respective owner.


7.1 If the customer acts as a consumer, Swiss law applies to all legal relationships between the parties to the exclusion of the UN Convention on the International Sale of Movable Items and the exclusive place of jurisdiction for all disputes arising from this contract is the customer's place of residence.

7.2 If the customer is an entrepreneur, the exclusive place of jurisdiction for all disputes arising from this contract is the seller's place of residence or business.